Privacy Policy

OLOLADE EMPIRE, operating from Ibadan, Oyo state, Nigeria., is the data controller responsible for your personal information in connection with this Site. You can reach us at ololadeempire@gmail.com or +234 913 168 4435 with any question about your data.

The Site itself is a product catalogue. It does not have a checkout form, a customer account system, or a newsletter signup, so we do not collect your name, phone number, or address through the Site directly.

Personal information is only collected when you choose to contact us directly, and consists of:

• Your name, phone number, and delivery address, as you provide them to us in chat.
• The details of the order you are placing (product, size/variant, price agreed).
• Any other information you voluntarily share with our agent to help fulfil your order.

This information is exchanged and stored within WhatsApp, Instagram, or Facebook Messenger — it is not entered into or stored in our website's own database. Those platforms are operated by Meta and WhatsApp Inc., and your use of them is also subject to their own privacy policies.

Like most websites, our server may log basic technical information when you visit the Site, such as your general browser type and the pages you view, for the purpose of keeping the Site secure and functioning correctly. This information is not used to build a profile of you and is not sold or shared with advertisers.

The Site does not use advertising or tracking cookies. The only cookie set by the Site is a strictly necessary, secure session cookie used to keep our own staff logged into the admin area — this cookie is never set on your device as a customer, and no cookie consent action is required from visitors browsing or ordering from the Site.

We use the information you share with us to:

• Confirm, process, and deliver your order.
• Communicate with you about your order, including delivery updates.
• Respond to questions, complaints, or return requests.
• Maintain records required for accounting, tax, and consumer protection purposes.

We do not use your personal information for automated decision-making, and we do not sell your information to third parties.

We process your information because it is necessary to perform the order you have asked us to fulfil, and because you voluntarily provide it to us for that purpose. Where we rely on your consent — for example, to follow up with you about a future order — you may withdraw that consent at any time by telling us directly.

We share the minimum information necessary with:

• Delivery and courier partners, solely to deliver your order to you.
• WhatsApp, Instagram, and Facebook Messenger, as the platforms through which we communicate with you.
• Professional advisers (such as accountants), where required for our legitimate business operations.
• Law enforcement or regulators, where we are legally required to disclose information.

We do not share your information with third parties for their own marketing purposes.

We retain order-related information for as long as necessary to fulfil your order, handle any returns or disputes, and meet our legal and tax record-keeping obligations, after which it is deleted or anonymised where we are able to do so within the constraints of the platform (WhatsApp or Instagram) on which it was shared.

Subject to the Nigeria Data Protection Act 2023, you have the right to:

• Ask us what personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your personal information, where we are not required to keep it by law.
• Object to or restrict how we use your information.
• Withdraw consent you previously gave us, at any time.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe we have mishandled your information.

To exercise any of these rights, contact us at ololadeempire@gmail.com or via WhatsApp at +2349131684435. We will respond within a reasonable time and in line with our obligations under the NDPA.

We take reasonable technical and organisational measures to protect information under our control, including restricting access to our admin systems to authorised staff only. However, no method of transmission over the internet or over third-party messaging platforms is completely secure, and we cannot guarantee absolute security of information you send to us.

The Site is intended for use by adults capable of entering into a binding purchase. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Our Site links to third-party platforms, including WhatsApp, Instagram, and Facebook Messenger. We are not responsible for the privacy practices of these third-party platforms, and we encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The version published on this page at the time you contact us applies. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at ololadeempire@gmail.com, +234 913 168 4435, or Ibadan, Oyo state, Nigeria.